Palladium $1,477 ($47.49/g)
Platinum $1,665 ($53.53/g)
Rhodium $7,975 ($256.40/g)
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Data Deletion Request | PGM Recycling South Africa
Your Rights

Data Deletion Request

We respect your privacy. Request deletion of your personal data from our systems at any time.

Important: This Action is Permanent

Once your data is deleted, it cannot be recovered. You will lose access to your account, credit balance, search history, and all associated data. Please make sure you want to proceed before submitting a deletion request.

PGM Recycling values your privacy and is committed to protecting your personal information. Under the Protection of Personal Information Act (POPIA), you have the right to request deletion of your personal data from our systems.

Information We Can Delete

Upon your request, we can permanently remove the following data from our systems:

Account & Login Credentials
Search & Activity History
Personal Profile Data
Credit Balance & Transactions
Uploaded Images
Preferences & Settings

How to Request Deletion

You can submit a data deletion request using one of the following methods:

Email Request

Send us an email with subject "Data Deletion Request"

WhatsApp Request

Message us directly on WhatsApp for faster processing

Send WhatsApp

Processing Timeline

7 Business Days

Your deletion request will be processed within 7 business days

1

Submit Request

Send your deletion request via email or WhatsApp with your registered email address and account name.

2

Identity Verification

We may contact you to verify your identity to ensure the request is legitimate and protect your data.

3

Data Deletion

Once verified, we will permanently delete your data from our active systems and backups.

4

Confirmation

You will receive a confirmation email once your data has been successfully deleted.

Data Retention Notice

Some data may be retained even after your deletion request if required by law or necessary for legitimate business purposes. This may include:

  • Legal Compliance: Data required to be retained by South African law
  • Financial Records: Transaction records for accounting and tax purposes
  • Fraud Prevention: Information necessary to prevent fraud and abuse
  • Legal Disputes: Data relevant to ongoing or potential legal proceedings

Any retained data will be securely stored and only used for the specific purposes mentioned above.